All payments are due prior to cleaners being dispatched.

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1. To receive a full refund you must request to cancel your service up to 1 day prior to service. This can be done by contacting us or cancelling in your member area. 

2. Cancellation fee: If you cancel your service the day of, we will assess a $35 cancellation fee to your account and refund you the remaining balance.

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Once service is complete there are no refunds.

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Please note we offer Swifty Checklist Guarantee. If for any reason something is missed on your clean level. We will always come back to make it right.